Van Bortel Auction - Dealers Only

Kitty


Attention!
Our next auction will be August 17th!

If you are not already signed up for online bidding
please do so prior to our next auction!
It's very easy to do. Click below:

Register Here

Attention! Please read this!

Our current auction protocol is described below. Please check back here frequently for updates.

 

Below are a few answers to some expected questions regarding our next auction.

If you have additional questions please send an email to me at scasey@vanbortelford.com and I will do my best to find an answer.

As always, the Van Bortel Auction Team will do our very best to resolve any issues that may arise during this unprecedented time.

Thank you for your business!

Steve Casey

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*The following answers will likely change as we learn more each day!

 

Can I bid online without personally attending the auction?

Yes, please do! Attendance in-person is discouraged at this time.

While we normally recommend personally viewing and driving the vehicles, your personal attendance is not requested during this virus situation.
Feel free to place your bids without attending in-person. If you do come in-person you will be able to view the exterior of the vehicle only as they will all be locked.

How will I judge the condition of the vehicle?

During this special time, in addition to posting more images, we are adding descriptive comments to vehicles to help substitute for conditions that a test-drive or in-person inspection would reveal. This will be for all vehicles including As-Is units. This is being done to reduce any surprises upon vehicle pickup. These are still imperfect wholesale vehicles, and all As-Is (10-year-old and older vehicles), as always, have only received a cursory check-over in our shop.

Will the building be open?

The showroom will be locked. We will not be allowing customers inside.

Can I use the bathroom?

Please knock on our showroom door and we will assist you in entering our service department to use their restroom if needed.

Can I test-drive the vehicles?

Yes and no.

Test drives will not be allowed on auction day or preview day.

At delivery you may test-drive the vehicle(s) you won when you come to pick up them up.

Can I start the vehicle?

The vehicles will be locked, and so keys will not be in the vehicles on Monday or Saturday (preview day).

How do I enter my bids?

Online

Entering you bids online is the preferred method.

Online bids may be added and edited until 4:00pm on the day of the auction.

*Vehicle descriptions are often updated on auction morning so please plan your online bidding accordingly.

Upon completion of the auction we notify winning bidders via email. Emails to the winners are usually posted by 6pm, possibly a little later during this challenging time. 

Fax

Faxed bid sheets are also accepted, please make sure you have a confirmation that your bid sheet went through as we will simply not know unless it comes through on our machine. Please feel free to call us to confirm we have received your fax.

Email

Scanning your bid sheet into PDF format and emailing it to us at vanbortelauction@gmail.com is also acceptable. We will reply to all bid sheets received via email as a confirmation, so if you do not receive an email reply please call us!
Please do not email images/pictures of your bid sheet as they arrive in all shapes, formats and sizes and are extremely difficult to work with.

In-Person

Yes, we will accept bid sheets in-person on auction day. We would prefer to keep this to a minimum to protect our staff.

Our showroom doors will be locked on auction day.

There will be a box outside the showroom door in which to place your bid sheet.

If coming in person, please observe all the safety precautions recommended by the United States CDC. https://www.cdc.gov/coronavirus/2019-ncov/prevent-getting-sick/index.html

When can I pick up my vehicle?

As always, kindly pick up your vehicle(s) by Wednesday afternoon so we have room to stage next week's auction.
We understand that some other auction houses are not in operation yet and it would be convenient to leave your vehicles here until they open but we simply do not have the room to accommodate additional vehicles here. We appreciate your understanding.

 

Our auctions start Monday at 9am and end at 4:00pm
Saturday preview hours are from 9:00 to 3:00.


At Van Bortel Auction, vehicles, currently 2010 and older, receive an abbreviated check-over process and are sold AS IS. This check-over includes only the engine, transmission, and frame. If the engine and transmission operate acceptably for their age and/or mileage, we will report that as Engine Ok and/or Transmission Ok. If we find that a frame has a corrosion issue that would prevent it from passing NY state inspection we will report that as Frame Rot. We do our best to facilitate personal inspection of these vehicles and we ask that you please do not bid without actually seeing and driving them.

Please note: While we do our best to acquire all available keys during the trade-in transaction we are not always successful, therefore not all Auction vehicles will come with an extra key.

Thank you for your business!


Our fax number is 585-924-8723.
Our Title Clerk, Karen, can be reached at: 585-924-0583
Website questions may be emailed to Steve Casey at: webmaster@vanbortelauction.com

 

All Makes and Models

Located at the corner of Route 96 & Route 251.
Where: 7325 Route 96  Victor, NY 14564
When: Scheduled auctions start at 9AM and end at 4PM.
We also have pre-view hours on the preceeding Saturday from 9 to 3
This auction is not open to the public